STOWAWAY FESTIVAL 2024 EVENT TERMS & CONDITIONS 

CONTENTS TERMS

1. DEFINITIONS
2. CANCELLATIONS
3. HEALTH AND SAFETY RESTRICTIONS
4. TICKETING
5. TERMS APPLICABLE TO ALL GUESTS
6. TERMS APPLICABLE TO ALL CAMPING PITCHES
7. TERMS APPLICABLE TO HOTEL BELL TENT PITCHES
8. USE OF VEHICLES AT THE EVENT
9. PROHIBITED ITEMS
10. FACILITIES AND ENTERTAINMENT
11. FURTHER REGULATIONS RELATING TO THE EVENT
12. LIABILITY OF THE COMPANY
13. EVENTS BEYOND THE COMPANY’S REASONABLE CONTROL
14. USE OF PERSONAL INFORMATION BY THE COMPANY
15. THESE TERMS

TERMS

1 DEFINITIONS

1.1  The following definitions apply in these Terms:

“Guest” means any person in possession of a valid entry ticket to the Event (as defined below).

“Event” means Stowaway Festival located at Blackpit Farm, Silverstone Road, Stowe, Bucks, MK18 5LJ.

“Company” means Buckingham Plant Hire Limited (co reg’n no 00542721) trading as Stowaway Festival.

“Kaboodle” means Kaboodle Soultions Ltd, a company registered in England and Wales with company number 09654103.

“General Pitch Area” means any area of the Event Campsite allocated for pitches other than the Disabled Access Area or any area set aside for Live-In Pitches.

“Hotel Bell Tent Camping” means the bell tent camping services offered by the Company at the Event.

“Group” means a group of Guests who are friends or members of the same family and who intend to camp on the same pitch.

“Live-In Pitch” means a pitch at the Event Campsite set aside for Live-In Vehicles but which is not an EHU Pitch.

“Live-In Vehicle” means any vehicle which the Guest plans to sleep in (or which is built or converted for sleeping in) including, but not limited to, motorhomes, caravans, trailer tents and vans.

“Live-In Vehicle Ticket” means a ticket which allows a Guest to use a Live-In Pitch.

“Prohibited Items” means the items listed in clause 11.1 of these terms an any further items listed as ‘prohibited items’ on the Website at any time.

“Ticket” means a ticket granting a Guest access to the Event.

“Unavailable’ means the event being unavailable to guests due to:

1. The Event being, in the reasonable opinion of the Company or any authorities, unsafe; or
2. The Event being otherwise closed by the Company due to severe bad weather, government restrictions or any other reason beyond the Company’s reasonable control;

“Website” means the website at https://stowawayfestival.co.uk through which bookings for the Event are made.

1.2 In these terms:

1.2.1 a reference to ‘ticket’ or ‘tickets’ (without reference to the type of ticket) is a reference to any and all types of ticket referred to in these terms (including, without limitation, a Ticket and/or a Live-In Vehicle Ticket) as the context requires; and

1.2.2 a reference to a ‘pitch’ or ‘pitches’ (without reference to the type of pitch) is a reference to any and all pitches in the Event Campsite (including, without limitation, a pitch within the General Pitch Areas the Disabled Access Area and/or Live-In Pitch).

2 CANCELLATIONS

2.1 Subject to any provisions to the contrary in these terms, a ticket purchased via the Website may not be cancelled and will not be refunded following the purchase of that ticket

2.2 Subject to any provisions to the contrary in these terms, the Company is unable to offer refunds or exchanges in respect of any ticket purchased unless the Event is Unavailable to Guests.

2.3 A ticket purchased via the Website may be cancelled by the Guest at anytime within 14 days of the date of purchase of that ticket for a refund (less any applicable booking or administrative fees paid by the Guest), provided that the ticket has not been purchased within 14 days of the start of the first date of the Event. After the expiry of the 14-day ‘cooling-off’ period, the Guest may not cancel the booking.  

2.4 If the Event is Unavailable to Guests as set out in clause 3.2, the Company will notify Guests of the Unavailability and in such notification, subject to clause 3.7, will offer to all affected campers:

         2.4.1  The opportunity to retain their tickets for a rescheduled date where the Guests ticket will remain valid for that date;

or

         2.4.2  a refund for the tickets cancelled (less any applicable booking or administrative fees).

2.5 If the Guest does not notify the Company of their acceptance of the offer of a refund referred to in clause 3.4.2 within 14 days of the offer being made by the Company, the Company may withdraw their offer of a refund under clause 2.4.2.

2.6 If the Guest does not rebook to come to the Event on the rescheduled date (as set out in Clause 3.4.1) within 1 year of the date of the Guests original booking, the opportunity to rebook will lapse and the company shall have no further obligations or liabilities to the Guest.

2.7 Any offers by the Company of alternative booking dates under clause 3.4.1 or of refunds clause 2.4.2 shall reflect the length of time for which the Event was Unavailable to the Guest over the period of the booking and shall be adjusted for any period in which services were provided to the Guests.

3 HEALTH AND SAFETY RESTRICTIONS

3.1 The Company reserves the right to make amendments to these terms and conditions from time to time and / or to impose such restrictions or conditions on Guests as a condition of admittance to the Event as the Company considers appropriate, taking into account current circumstances at the time of the event or in response to any guidance or requirements issued by the Government, Public Health England, any other governmental, judicial or regulatory authority or issued by any rights holder or governing body. You must check the Website before travelling to the Event for the latest version of the terms and conditions applicable at the time of your stay and for guidance on any health and safety measures in effectual though the Company will notify you of any changes via email to the email address you provided when purchasing your tickets if there are changes that materially affect your rights as a consumer (for example if the Company is required to reduce the number of tickets available at the Event and is therefore unable to guarantee you access).

3.2 Admittance to the Event is subject to adherence to the rules and regulations of the Event including compliance with all restrictions or further conditions imposed on Guests under this clause 4 and it is the responsibility of all Guests to ensure they are able to comply with such rules and regulations. Any breach of the rules and regulations may result in the Company refusing admission to the Event or requiring non-compliant Guests to leave the Event without refund or compensation.

3.3 Any safety measures introduced by the Company will be aimed at reducing the health risks to Guests, but it is not possible to completely eradicate those risks. It is each Guest’s sole decision to attend the Event acknowledging that they do so at their own risk. Guests are responsible for their own health and safety and must not solely rely on the measures put in place by the Company.

4  TICKETING

4.1 Tickets for Individual Guests

4.1.1 Each Guest must purchase a Ticket and every Guest entering the Event is required to have a valid Ticket. The age on the ticket reflects the age of the Guest at the time of entry at the festival if that differs to the time of purchase. 

4.1.2 Proof of age may be required from anyone attending the Event and all Guests may be required to provide photographic identification (‘ID’) on request. Failure to provide a valid ID on request may result in the Guest being refused admission or paying to upgrade their ticket to the correct age bracket as deemed by a representative of the Company.  

4.1.3 The Event has an area with accessible toilets and showers reserved for blue badge holders (the “Disabled Access Area”).

4.1.4 Each Guest presenting a valid Ticket will be given a wristband on arrival at the Event. The wristband must be kept intact for the duration of the Guest’s stay and is not transferable. If the wristband is lost or it detaches from the Guest to whom it was issued, entry and re-entry to the Event will be refused. 

4.2 Tickets for Personal Assistants 

4.2.1 Personal Assistant (PA) tickets must be agreed in advance on receipt of proof of eligibility as stated on the Website. 

4.2.2 Personal Assistants must be over 18 to accompany an adult ticket holder OR children or teens acting as carers must also be accompanied by a responsible adult other than the adult they are directly caring for. 

4.2.3 One Adult Ticket must be purchased before a PA ticket can be issued

4.2.4 Applications for PA tickets must be received before the date specified on the Website. 

4.3 Tickets for Vehicles

4.3.1 Only Live-In Vehicles for which a valid Live-In Vehicle Pitch Pass has been purchased (see below) will be allowed entry into the Event. Only ticket holders will be permitted to park personal cars or motorbikes in the Event car park. All vehicles are left at the owners risk. Guests will not be permitted to bring other large vehicles (such as tractors, lorries, large vans etc.) into the car park. 

4.3.2 For each Live-In Vehicle entering the Event, a Live-In Vehicle Ticket must be purchased. Live-In Vehicle Tickets are purchased on a per vehicle basis and the Guest should refer to the Website to determine whether a Live-In Vehicle Ticket is available for the dates being booked.

4.3.3 Live-In Pitches are not a specific size. Instead, Guests are asked to use common courtesy and not take up any more room than necessary for their immediate party. As a rule of thumb, a pitch should be around 7 x 8m. Live-In Pitches cannot be reserved or booked as they are allocated on a first come first served basis. The Company cannot guarantee that members of the same Group will be allocated adjacent pitches, particularly if they do not travel together. 

4.3.4 A Live-In Vehicle Ticket does not grant access to an EHU. Where a Live-In Vehicle Ticket has been purchased, the Company’s staff at the Event will give directions as to where that Live-In Vehicle may be parked. 

4.4 Payment Plan

4.4.1 Guests may purchase all types of tickets using a payment plan operated by Kaboodle, the Company’s ticking agent, that allows Guests to pay for tickets over a number of instalment payments (each an “Instalment”) (“Payment Plan”). The Payment Plan is available to any customer buying a ticker online no later than one months before the intended start date of the booking (“Eligibility Period”), subject to ticket availability. The first Instalment must be paid within the Elegibility Period.

4.4.2 The first Instalment shall be 25% of the total price of the tickets purchased by the Guest (including any administrative fees charged by Kaboodle) will be charged to the Guest’s credit or debit card immediately upon purchase of the ticket during the Eligibility Period. Each subsequent Instalment will be automatically charged to the Guest’s credit or debit card on or around the due dates, without further recourse to the Guest. If the Guest’s card is declined, the Company’s ticketing partner Kaboodle may update the expiry date on its records and attempt to process the payment again. If the Guest’s card is declined again, the Guest will be contacted for an alternative card. Any alternative card must belong to, and be in the name of, the original purchaser. If the Guest’s ticketing partner Kaboodle is not provided with an alternative card within 5 days of the due date, all tickets purchased by the Guesr under that Payment Plan will be void, but the Guest will not receive a refund for any previous Instalments (including service charges) already made.

4.4.3 The purchase of each ticket will be completed only once the Guest’s payment of all Instalments and fees has been processed and the total due paid in full. The total purchase price of the tickets must be paid in full in advance of the intended start date of the Event.

5 TERMS APPLICABLE TO ALL GUESTS

5.1 There are a limited number of tickets available (of all types) and the purchase of a ticket is strictly subject to availability. Ticket prices for all types of ticket are as advertised on the Website and may be different depending on the date(s) being booked.

5.2 Subject to availability, tickets may be purchased on the Event gate. Payment will only be accepted in GBP Sterling by card or cash.

5.3 A ticket only grants such rights to the holder in respect of the Event as are relevant to the ticket type purchased (as set out in these terms) and for the period of time stated on that ticket and does not give or guarantee access to the event in connection with which the Ticket was purchased.

5.4 Tickets are not transferrable to other dates or times and are strictly not to be offered for resale. Tickets must only be used for personal or private use. If a ticket is resold or transferred for profit or commercial benefit or gain or as part of any hospitality package or similar arrangement without prior written consent from the Company, it will become void and the holder may be refused entry to or be ejected from the Event.

5.5 Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event where it is suspected that a ticket has been purchased from unauthorised agent. Do not buy from Internet auction sites or exchange/buy tickets on social networking sites. 

5.6 Duplicate tickets will not be issued if a ticket is lost, stolen, defaced, photocopied or illegible ticket and any ticket which is defaced, photocopied or illegible may be invalidated. Entry to the Event will be denied should any part of an otherwise valid ticket not be presented or if a ticket is invalidated. 

5.7 R.O.A.R (Right Of Admission Reserved) applies to all ticket types. The Company’s decision on admission to the Event is final, regardless of ticket type. 

5.8 The Company will not be liable for any lost tickets, passes or wristbands and replacements must be purchased at the full face value (subject to availability).

5.9 Each ticket, pass and wristband remains the property of the Company at all times and if a ticket or wristband is used in breach of these terms it is void and the holder may be refused entry to or rejected from the Event.

5.10 Anyone under the age of 18 must be accompanied, and supervised at all times, by a full paying adult. Each full paying adult may bring up to a maximum of four under 18’s.

5.11 A challenge 25 policy will be in place on entry and for alcohol sales at the Event.

6 TERMS APPLICABLE TO ALL CAMPING PITCHES

6.1 All Guests must pitch as directed, not encroach on any other pitches and consider fire risk limitation, safety and access. If the pitch is judged to pose a risk to the safety and comfort of others, the Guest(s) will be asked to move.

6.2 Guests must not camp under powerlines. In this instance Guests will be asked to move to a different location.

6.3 Gazebos are permitted on any pitch subject to space being available. In the event of inclement weather the Guest may be asked to dismantle the gazebo irrespective of the size or quality. Any Guest / Group erecting a gazebo does so at their own risk and any damage caused by them is the sole responsibility of that Guest or Group.

6.4 A pitch may only be occupied for recreational purposes and may not be used for any commercial purpose. No unauthorised trading is permitted within the Event or Event campsite or any public car park and there must be no trading/flyering/placing of posters/stickers without prior written consent from the Company. 

6.5 The Company reserves the right to judge acceptable levels of noise or behaviour and Guests must ensure compliance with the directions of the Company’s employees or management on these matters. The Company reserves the right to exclude or eject any person from the Event or Event campsite if it reasonably considers the behaviour of such person to be objectionable, a risk to health and safety or likely to cause any damage or bring the Event into disrepute. In this case, no refunds shall be given and the Guest who booked shall indemnify the Company against all and any losses, costs, damages, liabilities, claims, demands and expenses suffered or incurred by the Company and/or Event arising out of any exclusion, ejection, or termination under this clause.

6.6 Guests must remove all items from their pitch and dispose of any rubbish in the designated waste disposal areas.

6.7 Camping stoves using small, disposable gas canisters are permitted. Please only bring enough gas canisters for your needs over the weekend. BBQ’s, camp fires, fire pits or other items deemed as a high fire risk are not permitted.

6.7.1 In the event of very hot weather/dry ground conditions, the Company and its representatives reserve the right to prohibit the use of camping stoves for safety reasons. 

6.8 Guests must not use camping stoves or cooking inside their tent, awning or vehicle.

6.9 Guests must not use cooking equipment inside their tent, awning or vehicle for warmth.

6.10 Guests must not carry tall flag poles whilst walking in the proximity of power lines.

6.11 Guests must only drink water from the designated water points.

6.12 Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions of the Event grounds are not to be disturbed. This includes tying ropes to, or driving nails into trees.

6.13 Anyone under the age of 18 must be properly supervised at all times.

7 TERMS APPLICABLE TO HOTEL BELL TENT PITCHES

7.1 In this clause 9, the following additional terms apply:

7.1.1  “Third Party Equipment” means all the physical items provided by Bell Tent Hotel or, including but not limited to: tent(s), Mattress Pack, Coir Door Mat, Indian Rug, Tea Light Chandelier, Tea Light Candles, Hotel Bell Tent Lighter, Folk Art Tray, Folk Ashtray, Folk Art Low Level Table, Egyptian Cotton Bedding Pack (optional) and accessories provided by Hotel Bell Tent to the Camper from time to time;

7.1.2  “HBT” means Bell Tent Hotel Ltd, registered in England and Wales with company number 11078359;

7.2    Bell Tent Hotel are third party providers of bespoke glamping accommodation on the Campsite and Campers who have tickets for Hotel Bell Tent Camping agree to adhere to these additional specific terms in respect of these services.

7.3    Each Camper staying in Hotel Bell Tent Camping shall satisfy themselves that the Third Party Equipment as supplied by HBT corresponds to these Terms and is in working order. Any part of the Third Party Equipment found to be faulty shall be notified to a representative of HBT or Perfectly Pitched (as applicable) at the Campsite within one day of receiving the Third Party Equipment. Failure to do so will render the Camper responsible for the total payment of their ticket(s) for Hotel Bell Tent Camping.

7.4    Check-out must be no later than 12pm on the departure date or as arranged in advance with the Company or HBT. No refunds will be given for earlier check-out.

7.5    Campers must accept full responsibility for all Third Party Equipment and accessories provided from the time of check-in until the time of check-out.

7.6    Campers shall keep the Third Party Equipment in a good condition and not subject it to any misuse or unreasonable wear and tear over that consistent with normal and reasonable use, maintaining where applicable the manufacturers’ recommendations.

7.7    The Third Party Equipment must not be altered, modified or adjusted in any way.     

7.8    Campers are responsible for reading carefully and adhering to the safety and operating instructions for the hire of the Third Party Equipment/accommodation. Should any of these operating and safety instructions not be understood, the Camper agrees not to use the Third Party Equipment until having a complete and full understanding of how to safely operate the Third Party Equipment.   

7.9    Campers must not use cooking or other gas appliances of any kind inside the Hotel Bell Tent Camping tents.

7.10   Campers shall be responsible for any damage and loss caused to any of the Third Party Equipment by his/her acts and omissions regardless of culpability.

7.11   The Camper agrees to pay upon request by the Company or HBT all costs incurred by the Company or HBT in rectifying the condition of the Third Party Equipment if it is returned damaged or incomplete. 

8 USE OF VEHICLES AT THE EVENT

8.1 No hired vehicles/caravans may be towed/driven onto site unless the driver holds a valid Ticket and a valid ticket for the vehicle. No Guest will be allowed to access the Event to pre-pitch a caravan/motorhome or other temporary accommodation.

8.2 To minimise the risk of injury to Guests, once any vehicle (including any Live-In Vehicle) has parked at the Event, that vehicle may not be moved (unless it is leaving the Event) from the place it has been parked unless a request is made of the driver by one of the Company’s representatives at the Site to move the vehicle (e.g. in the event of changes in the weather or if access is required for emergency vehicles). The driver of any vehicle returning to the Event (including any Live-In Vehicle) after leaving will be required to park that vehicle as directed by a representative of the Company

8.3 All roads within the Event are classed as public roads, as such they fall under the various Road Traffic Acts which could lead to prosecutions for driving offences in the event of an incident. In particular (not without limitation):

8.3.1 DO NOT drink and drive.

8.3.2 Any person driving a vehicle within the Event must hold a valid driving licence.

8.3.3 All vehicles within the Event must have valid tax, insurance and MOT as appropriate.

8.3.4 A speed limit of 10MPH applies within all areas of the Event. Every Guest must comply with this speed limit at all times including Guests using bicycles or other wheeled conveyances.

8.4 The roads within the Event must be kept clear at all times. Any vehicles blocking the roads will be removed. Emergency vehicles need access to these roads at all times day and night.

8.5 Guest’s park their vehicle(s) in the Event grounds at their own risk. The Company accepts no liability for any damage, theft or loss to the Guest’s vehicle(s).

9 PROHIBITED ITEMS

9.1 The following items are NOT permitted at the Event:

9.1.1 BBQ’s, candles, parrafin lamps, campfires, firewood and fire starters;

9.1.2 chinese lanterns;

9.1.3 drones;

9.1.4 fireworks;

9.1.5 gas cylinders exceeding 15kg;

9.1.6 generators;

9.1.7 glass. All liquids must be decanted into plastic containers before arrival. All glass bottles will be removed and disposed of by the Company’s representatives at the Event on arrival;

9.1.8 kites;

9.1.9 offensive weapons;

9.1.10 paddling pools / Swimming Pools / Hot Tubs etc;

9.1.11 pets including dogs (except for registered assistance dogs). All registered assistance dogs are welcome. However, no less than 5 working days before your arrival you must notify the Company at hello@stowawayfestival.co.uk of this so that necessary arrangements can be made;

9.1.12 radio controlled aircrafts;

9.1.13 restricted and illegal substances;

9.1.14 sound systems capable of creating excessive noise;

9.1.15 monkey bikes, mini moto, pit bikes, scooters, Segways and quads

9.1.16 Alcohol of a quantity that is deemed excessive for personal consumption in the Event Campsite by a representative of the Company. As a rule of thumb this is EITHER 12 cans of beer/lager/cider OR 2 plastic bottles of wine per person. No spirits or glass bottles are allowed. Please remember any personal alcohol brought to the event is only for consumption within the campsite and not the entertainment areas.

9.1.17 Any and all items that are deemed by the Company or its representatives/employees as dangerous, offensive or unsuitable for the safe environment of the Event.

9.2 It is the responsibility of each Guest to check the Website before travelling to the Event for an up-to-date list of all Prohibited Items.

9.3 The Company reserves the right to search any/all vehicles and/or persons on arrival and to conduct security searches at any time thereafter as appropriate to ensure the safety of persons at the Event.

9.4 The Company reserves the right to refuse admission to anyone carrying a Prohibited Item and/or to confiscate the Prohibited Item, regardless of the tickets carried by the persons concerned. No refund will be issued to that person if admission is refused and the Company cannot undertake to guarantee the safe custody or return of the Prohibited Item.

9.6 The use of photographic equipment is allowed for private domestic purposes only. All other recording and any transmission is prohibited including (without limitation) recording of any data or information relating to the Event and/or any Guest other than a member of the same Group. As a condition of entry to the Event each Guest assigns (by way of a present assignment of future copyright) the copyright in any photographs or recordings you make at the Event to the Company.

10 FACILITIES AND ENTERTAINMENT

10.1 The Company aims to provide designated water points, toilets and shower facilities at the Event campsite for the use of all Guests. 

10.2 Details of entertainment and facilities available during any particular event period will be available on the Company’s Website.

10.3 All artists, vendors and billed attractions are subject to change.

10.4 Pyrotechnics/lasers/smoke machines/strobe lighting and special effects may take place during some performances

10.5 Exposure to loud noise may cause damage to your hearing, you should take relevant precautions to prevent any damage occurring. 

10.6 All Guests are asked to note that the availability of any facilities cannot always be guaranteed and, particularly during busy periods or peak times, there may be queues to use the Event’s facilities.

11 FURTHER REGULATIONS RELATING TO THE EVENT

11.1 The Company reserves the right to post further directions regarding the use of the Event on the Website and/or at the Event. Guests must comply with all such directions and requirements of the Company and all verbal directions or instructions issued by the Company’s representatives at the Event.

11.2 Failure to comply with any of the rules and regulations prescribed by the Company or the Company’s representatives at the Event in relation to the use and enjoyment of the Event or behaving in a manner which is deemed unsociable or potentially dangerous will result in the Guest being ejected from the Event without refund.

11.3 Use of the Company’s logo or associated images is strictly prohibited without prior written consent from the Company.

12 LIABILITY OF THE COMPANY

12.1 Nothing in these terms shall limit or exclude the Company’s liability for death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable) or any other matter in respect of which it would be unlawful for the Company to exclude or restrict liability.

12.2 Subject to clause 12.1, all property and items brought into the Event by any Guest shall be the sole responsibility of and at the sole risk of the Guest. The Company will not be liable for any loss or damage to any property including, but not limited to, motor vehicles (including Live-In Vehicles), tents and other equipment and personal effects, howsoever such loss or damage is caused or sustained.

12.3 Subject to clause 12.1, the Company shall not be liable for injury, loss or damage suffered by any Guest or occupants of any pitch, whether in contract, tort (including negligence), misrepresentation, breach of statutory duty or otherwise.

13 EVENTS BEYOND THE COMPANY’S REASONABLE CONTROL

13.1 The company shall only be liable for any affected or delayed provision of the Event that is reasonably foreseeable. The company shall not be liable for any affected or delayed provision of the Event outside of its control. If the provision of the Event is affected or delayed by an event outside of the Company’s control, the Company will notify the Guest of the issue as soon as possible, and the Company will take all steps to minimise the effect that such event has on all Guests. Provided the company does this, Guests shall not be entitled to any compensation for such an affect or delay to the provision of the Event.  

13.2 If there is a substantial risk of delayed or affected provision of the Event caused by reasons outside of the Company’s control, the Company shall, subject to clause 13.5, offer Guests the option of either

13.2.1         The opportunity to retain their tickets for a rescheduled date where the Guests ticket will remain valid for that date; or

         13.2.2         a refund for the tickets cancelled (less any applicable booking or administrative fees).

Events outside of the Company’s control may include (without limitation) pandemics, epidemics or other outbreaks of diseases, flooding, fires or other natural events or adverse weather conditions, strikes, lock-outs or other industrial dispute, nuclear accidents, acts of God, war, terrorist activity, riot, civil commotion, acts of government or changes to law, statutory guidance, non-statutory guidance, rule, regulation and/or direction which affect the operation of the Event, non-performance by the Company’s suppliers or subcontractors (other than by companies in the same group as the Company) or interruption or failure of a utility or service supplying the Event.

13.3 If the Camper does not notify the Company of their acceptance of the offer of a refund referred to in clause 13.2.2 within 14 days of the offer being made by the Company the Company may withdraw its offer of a refund under clause 13.2.2.

13.4   If the Camper does not rebook to come to the Campsite to attend the same event the following year (as set out in clause 13.2.1)  within 1 year of the date of the Camper’s original booking, the opportunity to rebook will lapse and the Company shall have no further obligations or liabilities to the Camper.

13.5   Any offers by the Company of alternative booking dates under clause 13.2.1 or of refunds clause 13.2.2 shall reflect the length of time for which the Campsite was Unavailable to the Camper over the period of the Camper’s booking and shall be adjusted for any period in which services were provided to Campers.

13.6   The Company’s liability for any affected or delayed provision of the Campsite that is reasonably foreseeable shall be limited to the price of each Camper’s ticket.

14 USE OF PERSONAL INFORMATION BY THE COMPANY

14.1 The Company will only use your personal information as set out in our Privacy Policy.  You can find our Privacy Policy on the Website.

14.2 By entering the Event each Guest consents to having his or her image, voice and likeness captured through photography and film. The Company will own all rights and the footage may be used for promotional materials. This includes the filming by the police or security staff that may be carried out for the security of other Guests. 

14.3 CCTV cameras are in operation on the Event. Footage from these cameras may be used at the sole discretion of the Company in accordance with the Company’s privacy policy.

15 THESE TERMS

15.1 The Company reserves the right to alter these terms at any time. Please check back regularly for changes.

15.2 These terms are governed by English Law and the Courts of England and Wales have exclusive jurisdiction to decide any disputes in relation to these terms.

15.3 The Company may transfer its obligations under these terms to someone else (e.g. in the event of a sale of the Event). 

15.4 If a court finds part of these terms illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Stowaway Festival Event Terms & Conditions were last updated on 18/08/2023.